City Network Status

Performance issues – Shared hosting

During this week some of our customers have been subjected to poor performance in our shared hosting environment.

We have recently made some huge upgrades on our database and storage nodes and are now running them on SSD discs to increase performance. During the same service window, we also upgraded our storage RAM to double the amount.

Evidently we have some fine tuning left to do. Pleae bare with us while we are investigating the performance issues, we will post more information as soon as we make progress.

Update 16:30 : Some performance tuning has been done and things are running much more smoothly now. If you are still experiencing performance issues, please contact our support