City Network Status

Performance issues – FTP

Some of our customers might be having performance issues with our FTP service at the moment. The problems first occurred early on Saturday morning generating one or two reports which were treated as customer specific problems at first. However, when our technicians looked in to these specific problems they found that this issue also might affect other customers in specific parts of our systems. The problems manifest in different ways. Some get timed out, others have reduced upload speed. Our technicians have been, and are still, troubleshooting during the weekend. We hope to solve the problem as soon as possible.

Update 01:20 2012-06-11: We will continue investigating this problem and hope we will have a solution soon. Some changes have already been made and hopefully you will experience some better performance already.