City Network Status

Connectivity issues Shared email service

2017-03-07 08:20 We are experiencing connectivity issues towards our shared email service, technicians are working on identifying the issue and applying a fix.

2017-03-07 08:45 Troubleshooting continues to locate the root cause.

2017-03-07 09:11 We still see the issue that is causing connectivity problems and are working on resolving the issue as fast as possible.

2017-03-07 09:59 We are still investigating the root cause of this disturbance.

2017-03-07 10:43 We are still investigating the root cause of this disturbance. Incoming emails are delivered and queued, this disturbance only affects connectivity to the webmail and accounts.

2017-03-07 11:25 We are still investigating the root cause of this disturbance. Incoming emails are delivered and queued, this disturbance only affects connectivity to the webmail and accounts.

2017-03-07 12:05 We have found the cause and are working on fixing the issue with connectivity towards webmail and accounts.

2017-03-07 12:30 The issue with connectivity should now be resolved, issues with connectivity via IPv6 could still be present, we are continuing to monitor the service closely for a period of time.

2017-03-07 13:30 The issue is resolved, no further impact on the service has been detected.