City Network Status

Network issues KNA1

2018-11-15 13:20 The experienced network issues are now solved and if you have any issues after this time, please submit a support ticket!

2018-11-15 12:00 Some routers are still in syncing process after the move.. aprox 1% left.

2018-11-15 11:20 Some routers are still in syncing process after the move.. aprox 5% left.

2018-11-15 11:00 Some routers are still in syncing process after the move.. aprox 8% left. We update when this is done.

2018-11-15 10:10 We are checking the services to see if it works without issues again.

2018-11-15 10:00 All affected routers are moved to another net nodes. Now we are restarting some processes and checking if everything works again.

2018-11-15 09:25 We are moving all affected routers to another net nodes. This will be done in 30 min.

2018-11-15 08:20 Problems still persist for some customers running OpenStack in KNA1, and we are still working on it.

2018-11-14 20:44 Problems persist and technicians are investigating the issues.

2018-11-14 15:00 The package drop have been reduced to a minimun but are still looking to improve the latency to our services.

2018-11-14 13:00 We are still investigating the packet loss we are seeing in KNA1.

2018-11-14 11:22 We would like to clarify this does NOT affect all of KNA1. This only affects OpenStack in KNA1. We have identified the issue and will perform emergency networking maintenance which will again only affect OpenStack KNA1. This emergency maintenance starts now and will take approximately 10-15 minutes.

2018-11-14 10:00 The issue has been resolved but we are still checking for eventual ping loss or other network related issues that might still occur.

2018-11-14 09:15 There is now an increased packet loss towards our KNA1 datacenter. Our technicians are are working on the issue.

2018-11-14 08:20 We are currently investigating an intermittent network issue in KNA1 that results in packet loss.