City Network Status

Onlinebackup: issue regarding communication on port 32007

2013-03-24 15:00 Service has been stable and no more client errors have been reported.

2013-03-20 12:00 The backup servers have been updated with a patch that hopefully solves the connectivity issues. We will keep monitoring the service and client connections over the next days to see if the problem is resolved.

2013-03-17 09:40 We still see issues where clients sometimes fail to communicate with the servers over the SSL backup port (32007). We will continuously work on stabilizing the service. If a client should fail to reach the backupserver, it will automatically try again in 5 minutes. We apologize for the inconvenience.

2013-03-14 21:30 The issue has been resolved and communications with port 32007 is now working again. Thank you for your patience.

2013-03-14 18:30 We have received reports that some onlinebackup clients are unable to communicate with the online backup server on port 32007. We are investigating the issue.